By accessing and using the website of Chamunda Enterprise, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of the website, products, and services provided by us. If you do not agree with any part of these terms, you should not use our website.Chamunda Enterprise (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you access or make a purchase through our website. By using our website, you consent to the practices described in this policy.
Once an order is processed and dispatched, delivery timelines vary depending on the location. Orders shipped to metro cities are typically delivered within two to five business days, while deliveries to other regions may take approximately four to eight business days. In certain cases, deliveries to remote or rural areas may take longer due to logistical constraints.
Shipping charges, if applicable, are calculated at the time of checkout and displayed before payment confirmation. From time to time, we may offer free shipping on orders above a specified value. After dispatch, customers will receive tracking details via email or SMS, enabling them to monitor the status of their shipment in real time.
While we strive to meet delivery timelines, delays may occur due to factors beyond our control, such as courier service disruptions, weather conditions, or public holidays. Chamunda Enterprise is not liable for such delays but will assist customers in tracking and resolving delivery issues.
Customers are responsible for providing accurate shipping information at the time of placing an order. In cases where incorrect or incomplete addresses result in failed delivery, additional charges may apply for re-shipping. If a package is received in a damaged condition, customers are advised to either refuse delivery or record an unboxing video and report the issue within 24 hours for assistance.
For any shipping-related queries, customers can contact us at chamundaindiamart.vet@gmail.com.